Privacy Policy

Last Updated: August 8, 2026

Karl Draw Studio respects your privacy.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit karldraw.com, purchase from Karl Draw Forms, submit a project inquiry, contact us, or otherwise interact with Karl Draw Studio.

The FTC specifically advises businesses to be clear about their privacy practices and to honor the privacy promises they make.

Information We May Collect

Depending on how you interact with us, we may collect information such as:

Contact Information

  • Name

  • Email address

  • Telephone number

  • Business or organization name

  • Billing address

  • Shipping address

Order Information

  • Products ordered

  • Selected letters or numbers

  • Words or names entered

  • Quantity

  • Need-by dates

  • Delivery or pickup preferences

  • Order history

Project Information

If you submit a custom project inquiry, we may collect:

  • Project descriptions

  • Dimensions

  • Location

  • Budget range

  • Event or installation dates

  • Uploaded photographs

  • Inspiration images

  • Sketches

  • Floor plans

  • Other materials you voluntarily provide

Payment Information

Payment information may be collected and processed by third-party payment providers made available through our website or checkout process.

Those providers handle payment information according to their own privacy and security practices.

Website and Device Information

Our website platform and related tools may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Referring pages

  • Approximate location

  • Website interactions

  • Cookies or similar technologies

How We Use Information

We may use information to:

  • Process orders

  • Create personalized products

  • Respond to inquiries

  • Prepare quotes or proposals

  • Communicate about projects

  • Provide customer service

  • Arrange shipping or pickup

  • Process payments

  • Detect or prevent fraud

  • Maintain business records

  • Improve our website and services

  • Understand website usage

  • Comply with legal obligations

  • Protect Karl Draw Studio, customers, and website users

Personalization Information

When you enter a word, name, letter selection, project description, or other personalization information, we use that information to prepare and fulfill your order or requested service.

Please avoid submitting unnecessary sensitive personal information.

How We Share Information

We may share information with service providers when reasonably necessary to operate the business.

These may include providers assisting with:

  • Website hosting

  • Ecommerce

  • Payment processing

  • Shipping

  • Email

  • Scheduling

  • Forms

  • Analytics

  • Accounting

  • Business administration

We do not knowingly sell customer personal information for monetary consideration.

We may also disclose information if reasonably necessary to comply with law, respond to lawful legal process, prevent fraud, protect rights or safety, or enforce our agreements.

Payment Providers

Payment transactions may be processed by third-party providers.

Karl Draw Studio does not control the independent privacy practices of those providers. Customers should review the privacy information provided by the payment service used during checkout.

Shipping Providers

When an order is shipped, necessary information such as your name, delivery address, and contact details may be provided to the applicable carrier or delivery provider.

Cookies and Similar Technologies

Our website or website service providers may use cookies and similar technologies to operate the website, remember preferences, measure website activity, or improve performance.

Browser settings may allow you to limit or delete cookies, although disabling certain cookies may affect website functionality.

Data Retention

We retain information for as long as reasonably necessary for purposes such as:

  • Fulfilling orders

  • Maintaining business and tax records

  • Resolving disputes

  • Providing customer service

  • Protecting against fraud

  • Complying with legal obligations

We aim to retain only information reasonably necessary for legitimate business purposes. FTC guidance recommends that businesses understand what personal information they hold, retain only what is needed, protect it, and dispose of it appropriately.

Data Security

We use reasonable administrative and technical practices appropriate to the nature of the information we handle.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live and which privacy laws apply, you may have rights regarding your personal information, including rights to request:

  • Access

  • Correction

  • Deletion

  • A copy of certain information

  • Information about certain data practices

Tennessee's Information Protection Act provides specified privacy rights to Tennessee consumers when dealing with businesses subject to the Act. The law generally applies only to businesses meeting its revenue and data-processing thresholds.

You may contact us regarding a privacy request at:

projects@karldraw.com

We may need to verify your identity before completing certain requests.

Children's Privacy

Karl Draw Studio's website and products are intended for customers capable of entering into purchases or for adults purchasing on behalf of minors.

We do not knowingly solicit personal information directly from children under 13 through services directed to children.

Third-Party Links

Our website may contain links to third-party websites or services.

Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy as our business, website, or legal obligations change.

The updated effective date will appear at the top of this page.

Contact

Privacy questions may be sent to:

Karl Draw Studio
projects@karldraw.com